Introduction

ASTRAL GLOBAL SERVICES LIMITED (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

Company Name: ASTRAL GLOBAL SERVICES LIMITED
Company Number: 17182387
United Kingdom

Information We Collect

We may collect and process the following information:

Name and contact details

Business information

Email addresses

Telephone numbers

Billing and payment information

Technical and usage information from our website

Communications submitted through contact forms or support requests

How We Use Your Information

We use collected information for:

Providing and managing services

Customer support and communication

Processing recurring subscription payments

Service improvement and operational management

Security monitoring and fraud prevention

Compliance with legal obligations

Payment Information

Payments for our services may be processed through secure third-party payment providers. We do not store sensitive payment card information on our systems unless required for operational purposes through authorised and secure payment processing partners.

Data Protection

We implement reasonable technical and organisational measures to protect information from unauthorised access, misuse, loss, or disclosure.

Sharing of Information

We do not sell personal information. Information may be shared with:

Payment processing providers

Hosting and infrastructure partners

Technical support providers

Legal or regulatory authorities where required

Our website may use cookies and similar technologies to improve website functionality, analyse traffic, and enhance user experience.

Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

You may request access, correction, or deletion of your personal information, subject to applicable legal requirements.

Third-Party Services

Our website or services may contain links or integrations with third-party platforms or providers. We are not responsible for the privacy practices of external websites or services.

Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page.

Contact Information

For privacy-related enquiries, please contact us.